Meral Agency designed and developed a custom dashboard for World Steps, bringing media monitoring, analysis, alerts, operations, and reporting into one interface. The project was structured to help teams review detailed monitoring data and move between executive summaries and focused analysis.
View the World Steps dashboard.
Dashboard delivery
Work began with requirements analysis, followed by custom interface design and dashboard development. The scope included organizing inputs from multiple monitoring sources, defining business-specific indicators, building reporting views, and planning for technical support and future expansion.
Dashboard capabilities
Monitoring and analysis
- Central views for monitored keywords, hashtags, accounts, RSS feeds, news coverage, and broadcast media
- Interactive charts, KPI summaries, and maps for reviewing activity
- Filters for time period, platform, region, sentiment, and content type
- Analysis views covering sentiment, demographics, geography, platforms, sources, and influential accounts
Alerts and operations
- Configurable alerts for monitored topics and changes that require attention
- Crisis and operations views for coordinating follow-up from one workspace
- Clear navigation between high-level indicators and detailed monitoring records
Reporting and administration
- Report views and export controls for management reviews
- Settings for data refresh, notifications, filters, and account preferences
- A modular structure that can accommodate additional indicators and data sources
Information designed for review
The interface organizes dense monitoring information into focused modules so managers can scan key indicators before opening more detailed views. Charts, maps, filters, alerts, and reports use a consistent visual system across the dashboard.
Need a custom dashboard?
Meral Agency designs dashboards around each organization’s information, reporting, and workflow requirements. Contact Meral Agency to discuss a dashboard project.
